FREE GROUND SHIPPING ON ANY U.S. ORDERS ABOVE $150

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FREE GROUND SHIPPING ON ANY U.S. ORDERS ABOVE $150 | FREE RETURNS

Frequently Asked Questions

DO THE PAJAMAS SHRINK?

All 100% cotton shrinks. BedHead has taken this into consideration when creating the patterns. Both the voile and cotton sateen shrink about 2-3%, and the flannels about 5%. We have allowed for this with extra length on the sleeve and the pant in both fabrications. Both the flannel and cotton pajamas should be washed in cold water and dried in a low-heat dryer.

IF I AM IN BETWEEN SIZES, SHOULD I GO UP OR DOWN A SIZE?

People that are in between sizes should order the next size up to ensure the proper length of the sleeves and the pants.

DO YOU SHIP INTERNATIONALLY?

At this time, BedHead ships to most countries in the world. Please note that MANY countries charge duty/tax when the shipment arrives in that country, which can often amount to 35% of the value of the shipment.

CAN I ORDER BY PHONE?

We are happy to take orders via phone if you do not wish to place your order online. We can be reached at (844) 373-9985 and are open Monday - Friday 8:00 am to 5:00 pm CST. Orders can be placed on the weekends by calling our retail store at (323) 653-8336.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

BedHead accepts Visa, MasterCard, American Express and Paypal. We do not accept cash, checks or C.O.D.

IS IT SAFE TO USE MY CREDIT CARD ON BEDHEADPJS.COM?

Yes, shopping at BedHead is safe. Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help make sure that only you and BedHead ever see it.

IS MY PERSONAL INFORMATION KEPT PRIVATE?

BedHead is committed to respecting the privacy rights of our customers and all visitors to our web site. We do not share you personal information with any other companies.

IS IT TOO LATE TO MAKE CHANGES TO MY ORDER?

In order to provide our customers with the quickest possible delivery, we ship all orders within a very small window of time after an order is placed. If you have already placed an order and wish to change it, please contact BedHead with your order number. You may contact us at (844) 373-9985 and please remember to have your order number ready. We are open Monday - Friday 8:00 am to 5:00 pm CST.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

The length of time it takes to receive your order depends a great deal on the method of shipment and where the shipment is going. We ship most orders within 2 business days. A typical order shipped by FedEx to an address in the Continental U.S. will take from 4 to 8 business days to reach its destination once it is shipped.

WHAT IS YOUR RETURN & EXCHANGE POLICY?

We will gladly accept unworn, unwashed merchandise for return or exchange within 30 days of purchase via Happy Returns. The complete policy is here

Start your return here https://bedheadpjs.happyreturns.com/  

You can reach us at customerservice@bedheadpjs.com or call (844) 373-9985 for further details or questions. 

 

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Customer Service

WELCOME OFFER

Offer valid for first-time email subscribers only. Code is valid for one time use only and discount will be applied when the offer code is entered at checkout. Not valid on Sunny Side Up styles. Not valid on Final Sale styles. Cannot be combined with other coupon codes, redeemed for cash or gift cards, or applied to previous purchases. For questions, please contact customerservice@bedheadpjs.com.

Offer terms are subject to change.

Unless otherwise stated promotion codes are not valid on Sale styles.  Promotion codes not valid on Final Sale styles.

Cannot be combined with other coupon codes, redeemed for cash or gift cards, or applied to previous purchases.

TO REDEEM: Place qualifying items in shopping bag and enter the promo code at checkout. For questions, please contact customerservice@bedheadpjs.com. Offer terms are subject to change.

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